Inclusion Yukon Respite Matching Program
Frequently Asked Questions about our Matching Program:
Do you provide funding for families to pay Respite Workers?
No, unfortunately we do not have funding available to pay for respite workers.
How do Caregivers pay for Respite Care?
We typically get intake forms where families have found funding through Disability Services, Jordan’s Principle, Children and Family Services, or families that pay out of pocket.
How does the matching process work?
Inclusion Yukon maintains a database of respite workers who have a range of skills, experience, and availability. Inclusion Yukon interviews respite workers, checks references, and asks for criminal record checks and for First Aid/CPR certification. Once the workers have gone through this process, we create a profile for each worker that we send to potential caregivers. When we receive an intake form from caregivers, we put it into a database with their schedule, care needs, and all other key information we need to make the match. We then go through the list and call respite workers who have availability in their schedule, and who have the skills and experience that match the needs of the family. Once we find a potential match, we send the profile to the family members and then we send the caregiver intake form to the worker; if they both are content, we go ahead and make the match!
What happens after I submit my intake form? and How long does it take to get a match?
Once you have submitted your intake form, we try to follow up promptly with a call or e-mail, to confirm that we have received your intake form. We may ask some follow up questions about your intake, and write down any additional information that may have been missing. It can take up to two weeks and sometimes longer to find an appropriate match. This depends on respite worker availability, schedules, and how many workers we currently have on our list. Some caregivers are looking for a worker to provide support year round, which means once we match a worker, they may no longer be available to work with anyone else. Please reach out to our office at 867-667-4606 about the progress of your match, or if you have any questions or concerns.
What happens with the information I share on my Intake form? Who will see that information?
Your information that is shared on the intake form will be kept confidential within our organization and our Respite Matching team. We store it in our private database within Inclusion Yukon, and only share it with potential respite matches. This is the same case for the respite worker profiles — we only share them with potential caregivers.
I am not tech savvy and need help submitting my intake form, Is there help available?
Call our office and we can help you do the intake form over the phone 867-667-4606. If calling is not accessible to you, please send us an email and we can set up an in-person appointment or find other accommodations for you.
Recommendations for Respite Workers:
Remember, you are a self-employed contractor. We can offer some advice and additional resources, but you must negotiate the terms of your contract.
Lay out expectations of hours availability, schedule, length of service/commitment
Clarifying boundaries of care, for example: if you are not available after a certain time of day, you cannot provide service at that time
Agree to hours that will be paid; hours that are for interview and training times
Communicate necessary absences well in advance if possible
Agree on a necessary emergency plan for sick days, flat tires, extreme cold weather, or other emergencies
Clear communication, and being on the same page as your caregiver is key to establishing a good working relationship
Have a written agreement, or a contract that is signed by yourself and the caregiver outlining shared agreements and expectations
Recommendations for Care Givers:
Remember, this contract is made between yourself and the respite worker. You may have to try to find an alternative care if there are sickness/absences.
Remember that the respite worker is self employed, and may want to discuss what to do about absences or sick days. Please respect that this is likely not their only job.
Clarify expectations of Care: What kind of tasks are expected? Have a discussion about what kind of care is needed, and come to an agreement of what you need and what the respite worker can provide. Is there anything that is not expected of them? What are the main goals of care?
Decide specifically what you would like to know about the person, and make sure your interview questions will give you that information; We can suggest some questions to ask. Also give yourself a time frame for how long the interview will last.
Recommend the best ways for the worker to connect and engage with the person they support. Do they play any sports? Video games? Enjoy the outdoors?
Advise the worker of specific language or strategies that are effective, safe, and respectful for certain situations.
Clear communication and being on the same page as your Respite Worker is key to establishing a good working relationship
Have a written agreement or a contract that is signed by yourself and the worker outlining shared agreements and expectations